SAP CC - ServerFailureException - unsupportedFailure - No Failure message specified

Dear All,

We seeing the error message "ServerFailureException - unsupportedFailure - No Failure message specified" every now and then in our CC logs after we call the blank charge service. The service returns this error message, but repeating the same API call a second -or less- after return a successful response.

This is despite the fact that all instances of CC are up and runnning.

Is anyone familiar with this issue? what could we check / look at to make sure our CC set-up is correct?

Thanks in advance

Karim D.