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Jun 24, 2022 at 07:48 AM

SAP CC - ServerFailureException - unsupportedFailure - No Failure message specified

185 Views Last edit Jun 24, 2022 at 07:56 AM 2 rev

Dear All,

We seeing the error message "ServerFailureException - unsupportedFailure - No Failure message specified" every now and then in our CC logs after we call the blank charge service. The service returns this error message, but repeating the same API call a second -or less- after return a successful response.

This is despite the fact that all instances of CC are up and runnning.

Is anyone familiar with this issue? what could we check / look at to make sure our CC set-up is correct?

Thanks in advance

Karim D.