We have created a customer in the CCO with minimum details and saved. The created customer was synchronized to the BYD system. Now we are updating the customer details like Fax & Cell Phone Number in the CCO, but it is not updated to the BYD system even after the synchronization. There is no error while doing the synchronization.
What if the user forgot to enter the full details of the customer when he/she created the customer and later trying to update the detail from the CCO?
I have attached the screenshot for your reference
Please check this and help us to resolve.