Dear Experts,
I am trying to confirm the service confirmation with reference to the service order via web service. But the actual duration for the line item not updating though i am sending the same through the payload.
My expectation is to confirm the service confirmation with actual duration and with order completion.
Please find the payload below and advice me what i have missed.. Thanks to looking into this.
<glob:ServiceConfirmationBundleMaintainRequest_sync>
<BasicMessageHeader>
<ID>2600</ID>
</BasicMessageHeader>
<ServiceConfirmation>
<CreateWithReferenceToServiceOrder>true</CreateWithReferenceToServiceOrder>
<BaseServiceOrderID>2685</BaseServiceOrderID>
<Item>
<ConfirmExecutionItem>true</ConfirmExecutionItem>
<FinishFulfilmentProcessingItem>true</FinishFulfilmentProcessingItem>
<Product>
<ProductInternalID>1000022</ProductInternalID>
<QuantityMeasureUnitCode>EA</QuantityMeasureUnitCode>
</Product>
<Confirmation>
<ConfirmedDuration>PT1H</ConfirmedDuration>
</Confirmation>
<DurationTerms>
<DurationRoleCode>4</DurationRoleCode>
</DurationTerms>
<ServicePerformerItemParty>
<PartyKey>
<PartyID>EXM0010</PartyID>
</PartyKey>
</ServicePerformerItemParty>
<ActualFulfillmentPeriodItemPeriodTerms>
<TimePointPeriod>
<IntervalBoundaryTypeCode/>
<StartTimePoint>
<TypeCode>5</TypeCode>
<DateTime timeZoneCode="UTC+4">2022-06-21T15:07:00Z</DateTime>
</StartTimePoint>
<EndTimePoint>
<TypeCode>5</TypeCode>
<DateTime timeZoneCode="UTC+4">2022-06-22T15:10:00Z</DateTime>
</EndTimePoint>
<Duration>1</Duration>
</TimePointPeriod>
</ActualFulfillmentPeriodItemPeriodTerms>
<ScheduleLine>
<Quantity unitCode="EA">2</Quantity>
</ScheduleLine>
</Item>
</ServiceConfirmation>
</glob:ServiceConfirmationBundleMaintainRequest_sync>