Error on Updating BTP Service Instance

[vanessacaviteno]

Hi,

I would like to ask for your assistance in the error I am encountering. In my BTP Trial environment, I am getting the error below while trying to update the Service Instance for Process Runtime Integration Plan api to add Roles. As seen in the screenshot, it has status Update Failed.

“Service broker error: Service broker it-broker-rt failed with: Internal Server Error”

Thank you.

[kjrana]

One more reference I can provide you for some error tracing also, check the logs:

https://docs.cloudfoundry.org/services/managing-service-brokers.html#possible-errors

[kjrana]

Also, I don't see the Process integration service you've selected in the defaults provided by BTP.

Could be it's not supported..?

Please let me know if these pointers help you.

[kjrana]

Hello -

I would suggest you going through the below links & validate this service is supported through SAP BTP Cloud Foundry.

https://help.sap.com/docs/SERVICEMANAGEMENT/09cc82baadc542a688176dce601398de/9a3d669691f64584b429239...

Also, validate the various service API's -

https://help.sap.com/docs/SERVICEMANAGEMENT/09cc82baadc542a688176dce601398de/9b97aee1b97e4c21965674b...