I am doing the configuration process to be able to send campaigns to WhatsApp and SMS (The latter to a provider that is not Sinch or Amazon)
I understand for the case of WhatsApp that I must create a custom logic to send an export definition.
According to the documentation I could find:
But I have a doubt about which badi to use, I think the contact is correct: Marketing Campaign
There is a link in the help that invites me to go Export Definition, but it does not open or I do not have access.
I think this APP:
Although I have used it before, I wanted to confirm.
Regarding SMS, should I do these steps also when the integration is not with Sinch or Amazon?