How to build custom logic (BADI) for WhatsApp Expo...

former_member654580 · ‎06-28-2022

Hello Experts

I am doing the configuration process to be able to send campaigns to WhatsApp and SMS (The latter to a provider that is not Sinch or Amazon)

I understand for the case of WhatsApp that I must create a custom logic to send an export definition.

According to the documentation I could find:

But I have a doubt about which badi to use, I think the contact is correct: Marketing Campaign

There is a link in the help that invites me to go Export Definition, but it does not open or I do not have access.

I think this APP:

Although I have used it before, I wanted to confirm.

Regarding SMS, should I do these steps also when the integration is not with Sinch or Amazon?

BR

Elio C

jayce_wang · ‎06-28-2022

Hi Elio,

For open channel campaigns, you need to create a definition with usage Open Channel in export definition app.

And you can add business catalog app to find the missing authorization object (KBA 3021532).

For generic SMS integration, you can check following blogs for a sample:

Best regards,

Jayce

Kunal_Bansal · ‎06-28-2022

Hi Elio,

Export Definitions is the correct app.

Br,

Kunal

How to build custom logic (BADI) for WhatsApp Export Definition?