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ERROR => 'Get database status' failed: Database not found

Feb 22, 2017 at 01:44 PM

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Hi All,

I keep getting error messages thrown up in the logs of the saphostagent in the sapstartsrv.log file.

[Thr 1195] Wed Feb 22 13:33:57 2017
[Thr 1195] *** ERROR => Operation::ExecuteNextCommand(): Command GetDatabaseStatus terminated with errorcode 9 [Operation.cp 349]
[Thr 1195] *** ERROR => Operation [id=0017A47704141ED6BEA071CCE1C25B00]: Command execution failed [Operation.cp 450]
[Thr 1195] *** ERROR => Webmethod GetDatabaseStatus failed: Database not found [saphostcontr 1768]

Happens every few minutes and hogs CPU whilst doing it.

I have also seen this in the dev_sapdbctrl file

Wed Feb 22 13:36:57 2017
[PID 26978] *** ERROR => Unknown OS user 'orasmt' [dboractrlux.cpp 1949]
[PID 26978] *** ERROR => Database not found [dboractrlux.cpp 1132]
[PID 26978] *** ERROR => 'Get database status' failed: Database not found [sapdbctrl.cp 3682]

I don't know where it's getting this information from as that user doesn't even exist on this server. Does exist however on the Solman Server.

When I run

/usr/sap/hostctrl/exe/saphostctrl -function ListDatabases

It shows me the correct databases on this server. So I have no idea why it's happening.

Any ideas? I've already checked https://wiki.scn.sap.com/wiki/display/ATopics/SAP+Host+Agent+Troubleshooting+Guide but this doesn't list anything like this.

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Oh I should of mentioned, I'm running SAP HostAgent 721 Patch 23 on HP-UX 11.31.

Was running Patch 13 so upgraded to the latest, it didn't help.

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4 Answers

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Former Member Dec 13, 2017 at 08:26 PM
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Hello Craig,

Did you get an answer for this ??

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Juan Vega
Feb 01 at 09:39 AM
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Hi, I am having the same issue. I'd be curious to know if you found a solution for this.

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Michael Foley
Feb 03 at 04:06 PM
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Hi Craig,

What is your SolMan SP level? Also what is your Host Agent & LM service level?

Regards

Michael

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Yogesh Patel
Feb 08 at 02:14 AM
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Please check SAP note : 1820658 - Step 11 of Managed system configuration gives the error "LV_SERVER_REGISTRATION_FAILED" "The Logviewer registration has failed: Please check the SMD agent logs for further details.

-YP

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