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Jun 16, 2022 at 02:23 PM

How to issue a credit memo for a consignment return, and put back the goods in the consignment stock

147 Views Last edit Jun 17, 2022 at 07:45 AM 3 rev

Hello SAP ByD community,

We have a business case where we use customer consignment.

We use a sales order of type "consignment issue", to create an invoice for the sold goods and remove the goods from the stocks.

Now, the final customer returns the goods to the consignment customer, and gets a refund from the consignment customer.

Therefore, our company needs to issue a credit memo for the consignment customer, and return the goods in the consignment customer stock. I did not find a way to achieve this, because when we create a customer return notification, it sends the goods to our own site, instead of the consignment customer. Is there a solution for this ?

Kind regards