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Forum tool for SAP Customer Data Cloud

roger_riera_puig
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Hi all,

We have been using SAP Customer Data Cloud (formerly known as GIGYA) for several years in many projects in order to have a Customer Identity and Access Management Tool. We have recently received a functional requirement to integrate a Forums tool in one of our websites that already have SAP CDC. The idea would be that users could create an account on this Forum platform using a Full Account or Lite Account, and then the user account could be used both to buy in e-commerce and create threads, make comments, etc. within the forum.

Does anyone recommend a specific tool or plugin? I have looked at the SAP marketplace and it seems that there is no official tool for this. We had thought of using some third-party software like Vanilla Forums, vBulletin, Discourse, or similar.

Kind Regards,

Roger

Hi Roger,


Khoros communities (Lithium) or TokyWoky could be of interest to you. They frequently pop up at customers I talk to. Both have SAP integrations, not sure if there are standard integrations with CDC, though.

Best regards,

Max

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roger_riera_puig
Discoverer
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Hi Max,

Thanks for your answer, we'll take a look at them.

Regards,

Roger