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Jun 10, 2022 at 10:00 AM

Forum tool for SAP Customer Data Cloud

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Hi all,

We have been using SAP Customer Data Cloud (formerly known as GIGYA) for several years in many projects in order to have a Customer Identity and Access Management Tool. We have recently received a functional requirement to integrate a Forums tool in one of our websites that already have SAP CDC. The idea would be that users could create an account on this Forum platform using a Full Account or Lite Account, and then the user account could be used both to buy in e-commerce and create threads, make comments, etc. within the forum.

Does anyone recommend a specific tool or plugin? I have looked at the SAP marketplace and it seems that there is no official tool for this. We had thought of using some third-party software like Vanilla Forums, vBulletin, Discourse, or similar.

Kind Regards,

Roger