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Jun 15, 2022 at 12:26 PM

Dummy Customer ID not appearing for the cash payment transaction in bydesign from CCO


Dear Experts,

We are facing issue in sales transaction which is posted from the SAP Customer check out to SAP Bydesign.
Our expectation was while doing the sales transaction (Cash Payment) system automatically assigns the dummy customer to the sales transaction. But the sales Transactions posted without dummy Customer ID for the cash payment transaction.

Observation: If the sales transaction is created with card payment, then the dummy customer id is reflecting in the Bydesign system.

1.Why the dummy customer id is not reflecting for the transactions with cash payments?
2. How can we track the sales transaction (Cash Payments) which was created for One time customer?

Please Advice!!