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API Management - Onboarding failed

PascalForster
Explorer

Dear SAP Community,

We are currently trying to setup the API Management within the Integration Suite.

We were able to provision the API Management but when it comes to finalize the setup we get an exception:

"Onboarding failed - Invalid Username or Password - [Request ID: 9b37c579-abbf-4e6c-adb6-aeb3767891234]"

Is this a know issue and do you have any ideas about how to solve that?
I've already created a support ticket but without any success so far...

PascalForster
Explorer
0 Kudos

Thank you Sriprasad Shivaram Bhat for your answer.

We've already created a support ticket but didn't hear anything from the support team since days. Therefore i was hoping that someone of you could provide a workaround.

But if you say its a known issue on the cloud infrastructure we probably need to wait for the support. Lets hope that they respond soon...

Regards
Pascal

gregorw
Active Contributor
0 Kudos

If you post the incident number it would be easier for SAP employees to check also the incident that you've raised.

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