on 06-06-2022 9:20 AM
Expert Area: SOLMAN Change Control Management
Component: SV-SMG-CM
Hi,
I want to give a DL instead of individual user for a user in a Change Doc.
Thanks!
Hello,
Please check https://wiki.scn.sap.com/wiki/display/SAPITSM/Support+Team+Determination+via+Business+Rule+Framework...
This document has instructions on how to create an organizational unit in PPOMA_CRM, then assign it to a Business Partner of type organizational unit, then add positions and employees that fill these positions (which, in turn , are assigned to their Business Partners).
Not all partner functions can work correctly with Business Partners of type Organizational Unit, so please bear this in mind when you test.
Best regards,
Miguel Ariño
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