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May 26 at 02:18 PM

error when loading data in the MDK application

487 Views Last edit May 26 at 07:36 PM 2 rev

Greetings experts,

we currently have an application published in the public stores of ios and Android, recently users are not sending an error that does not allow them to synchronize their information, I have been reviewing the documentation but I do not find anything that allows me to overcome this error, It would be of great help if any member of this community gave me a guide to overcome this incident, then I leave a screenshot of the error.

the application has the multiuser option enabled, how could we overcome this without losing information?