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May 25 at 12:26 PM

Identify the causes of alert "Number of long running Dialog Work Processes"

714 Views Last edit May 25 at 12:27 PM 2 rev

Hi,

We have configured system monitoring and now we receive a lot of alerts from system monitoring.

Most of them is Not Enough Dialog Resources-->Number of long running Dialog Work Processes, for example:

image.png

In text value we can see that report SAPLHRTI * is running more than 300 s (more than threshold).

Can you help me, how can I identify which report/user run it? Link to alert doesn't show more. I tried to find via SM20, filter by report SAPLHRTI* but there is nothing.

Also I explored ST03n, but unsuccessfully.

I know there is easy way to change threshold to >1 and > 300s, but I need some grounds for that.

Also I've checked ST02 and ST06, there is OK state.

Thanks!


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