SAP IRPA: Work Manager cant' find Page error when dealing with SAP GUI Modal Window

[RashmiJ]

Hello,

I have an automation to do Transfer Posting (MIGO) for multiple records. I am achieving this by using the Loop Controls.

A Try Catch block is added to the Transfer Posting Screen actions, so that any error can be handled. The errors come in pop-ups (GUI Modal Windows) which need to be closed. The loop should continue to work with next record without stopping for the action on popup.

I am able to achieve this by capturing the popup as a subscreen of MIGO main screen. Declared the button for closing the popup and calling this in the "Catch" block.

Issue is, the popup gets closed for first record in the loop, but when the popup comes up again (say for 3rd record) , I get the below error and the bot stops and does not proceed to next record in the loop.

{ "error": "Work Manager cant' find Page" }

I have tested the pop-up scenario through Application tester. There is no problem with screen being recognized.

Attaching the process flow and the properties of Main screen and Sub-Screen.

Please help resolve.

migoscreenwithpopup.png

irpa-flow.png

migo-error-log-screen.png

migo-screen.png

Thanks,

Rashmi.

[etnadavis]

Hi Rashmi and Enkhzul,

I'm also facing a similar problem, did you find any resolution to this?

Thanks

[liskaj01]

I had the same issue as my comment below. I created case towards SAP. In the end they gave me advice to add "Wait Screen" to each screen that is within the loop or at least to pop-up window as I only had this error when using loop and pop-up together (in my case pop-up for saving ALV results). It indeed helped.

[JesseSukhbayar]

Hi Rashmi,

Our apologies for getting back to you late. Have you been able to find an answer to your query submitted? Please let us know!

Best,

Enkhzul

[liskaj01]

Hello, I have the same issue and I believe this is bug. Its probably related only to loops where pop up screen appears. My pop up screen in this case is dialog window for saving file to local hard drive. I also had this issue when selecting ALV layouts.