SAC Analytic Application on iPad - setDimensionFilter with TimeRange not working

[former_member234986]

Hello Experts,

We have built a SAC Analytic application which runs fine on browser as well as on iPad.

But the KPI values are wrong on iPad after applying setDimension filter. It looks something like below:

var range = TimeRange.create(TimeRangeGranularity.Day, new Date(year_start, month_start, day_start), new Date(year_end, month_end, day_end));

KPI.getDataSource().setHierarchy("0CALDAY", Alias.FlatHierarchy);

KPI.getDataSource().setDimensionFilter("0CALDAY", range);

This works as expected and the correct values are shown when tested on browser. But not on iPad.

Strangely, we are facing this issue only this week. Last week, the values were matching. Could this be due to feature release from SAC? I'm currently looking for alternate solutions. Any help is absolutely appreciated.

Thank you and Best Regards

Prerana

[former_member234986]

Hi Henry,

I'm not sure how to check the category of tenant but I can find that out.

To be honest, I am not sure what happened but the next day, it started working fine. No changes were done on the BW or on SAC. We did create a ticket with SAP but the next day, had to cancel it because we couldn't reproduce the issue anymore.

Thank you for answering. Have a nice weekend!

Best

Prerana

[Henry_Banks]

Hi prerana

Public tenants are scheduled to get the Q2 2022 on weekend of 21st May (i.e. next weekend)

Partner & Preview tenants would have got the same release ~1 month earlier, on the weekend of 16th April.

Do you know which category of tenant you are getting this problem on?

Do you know if the IOS app has recieved an update recently? This might be worth checking.

in any case I'd recommend you contact Product Support , to investigate.

Regards, H