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No success log for synchronous web service in C4C

Feb 22, 2017 at 08:11 AM


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Hello All,

I have a concern over using A2X service for service ticket creation for client project. We are already having integrations with SAP ERP system using standard integration scenarios for which we get both erroneous and success logs in Web Service Messages Monitoring View in C4C. Now we are going to use A2X service to replicate service ticket from ERP to C4C and in this case we wont be able to see the successful messages in the Web Service Messages Monitoring View. How can I justify/explain this to client that this is how it should be or this is how it is? Is there any workaorund to see the logs in C4C?

Thanks & Regards,

Meghna Sharma

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