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Apr 13, 2022 at 11:17 AM

Sending out SMS in an IVR?

259 Views Last edit Apr 13, 2022 at 11:30 AM 2 rev

Hello Experts,

we would like to know if it is possible or is there ANY option to send out SMS

in an IVR in any shape or form?

We would like to send out automated SMS when an caller leaves an IVR so to speak.

Any hint or link or explanation is appreciated.

To put it in other words: Is there a way to send an SMS out to an caller via an query in an IVR.
Caller has been waiting for 5minutes -> send out sms: "was your case solved? vote:Url/link. sorry for waiting so long!".