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Apr 08 at 02:02 PM

Incorrect Equipment Number

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Upon editing an MR01 order, the meter serial number was entered into the equipment number field. When I attempt to open the order to correct this, I get a message that says "equipment number ######## does not exist." I am unable to open the order to edit it or even close it out. It is now pending in our SAP system. Is there a work around for this to close out this pending order? Thank you