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Apr 05, 2022 at 03:40 PM

Two PR items triggered from external operation in maintenance order

79 Views Last edit Jan 30, 2023 at 11:31 AM 2 rev

Hello,

I have assigned the control key YBM2 to an operation and entered the external services related details for that operation in the Service tab for that operation. When we release the order system creates two PR items. One for the external service and another for the operation itself. We need only one PR item. What is the reason two PR items are triggering for one external operation. When we try to convert the operation related PR item to PO, system throws an error that there is not value maintained in PR. We do not want to maintain any value because we have already maintained all values ($) in external services. Please help to suppress the unnecessary PR items triggering from control key YBM2.