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Mar 03, 2022 at 06:17 PM

All servers with Kind rptappserver could be down or disabled by the administrator.

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Team,

I have the following issue.

Some of the crystal reports we are able to deploy them. But for one certain report we get the following error "Adding Crystal Report Failed. A server communication error occurred. All servers with Kind rptappserver could be down or disabled by the administrator".

Based on KBA : I have reviewed, rptappserver is all up and running just fine.

1701873 - Unable to add Crystal Reports to the Enterprise from CMC | SAP Knowledge Base Article

We are running on 4.2 BOXI Support Patch 7.

Let me know how can we fix this issue.

Regards - KV