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How to report an error with SAP code?

Hi All,

I was reviewing the BAPI BAPI_PRDSRVAPS_GETLIST2 in SAP APO system (SCMAPO 713 0010 SAPK-71310INSCMAPO SCM APO) and I noticed that there is some duplicate code in BAPI. I tried to report it using an OSS Message but the reply was "During our analysis, we have found out that the issue you have described falls into a consulting category rather than a possible error and/or defect with the standard delivered product. We regret to inform you that consulting topics fall outside of the scope of SAP Product Support under the SAP maintenance agreement."

I was wondering if anyone has every reported an identified code issue with SAP and if so can you share the procedure with me please?

Thank and Regards,

Anuj Kumar

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