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Mar 03, 2022 at 10:41 AM

CIG : No Standard Mapping available for the Buyer XXX - XXX


Hi team,

We have move our project to Production and tried to send a first flow but it has been failed into error.

The error message indicated was :

No Standard Mapping available for the Buyer XXXX - XXXX.. Suggested Action : Please check if the correct AddOn Version has been provided for Basic Data in your CIG Profile. Click on your profile Name -> Select Basic Data -> Check and verify Trading Partner System Information. Error Code :CIG-PLT-00613. Please review the Support Note 189489 ( for solution

In the documentation, it is written to check the following point :

"Check if the payload System Id is properly configured in Cloud Integration Gateway (CIG)"

I compared the <SNDPRN> in the payload and the ID in CIG and they matched.

Is it correct?

Pleasee see a screen shot.cig-configuration.png