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Feb 21 at 05:07 PM

Only Microsoft Word as SAPscript Editor in S/4

690 Views Last edit Feb 21 at 05:09 PM 2 rev

Hello all,

we recently did an upgrade from ECC EHP8 to S/4 HANA 2020 and notice a lot of user tickets resulting from the SAP decision of only using Microsoft Word as SAPscript Editor in S/4 like described in note 2342408. While I understand the Legacy SAPscript Editor is not Unicode ready, I do not understand the SAP decision to rely on 3rd party software for such important part of SAP Gui usage.

There are a lot of known issues like described in below notes (only small selection):

2739132 - Office 365 - Excel and Word do not open in place (Inside SAPGUI Window) for some users

3067402 - SAPGUI Desktop Office Integration: Unpredictable behavior while editing multiple MS Office documents in parallel

"Recommendation: It is highly recommended to close all the instances of WORD/EXCEL/PPT while using desktop office integration otherwise it will lead to unpredictable behavior."

3129710 - SAP GUI is crashing when entering Long Text in an editor multiple times

"Resolution: Only edit or change one document at a time."

SAP: Do you really think this recommendations are accepted by end users? We don't think it's a feasible solution to close all MS Office windows before editing a SAPscript longtext in SAP.

We have different issues with performance like Word editor takes 3-15 seconds to open at some users, some users with crashing SAP Gui or empty editor screen. With legacy editor it took 1 second to open and we never had any issue with it (as I remember). Users are mainly on Gui 7.70 SP4. These problems are also known by other customers:

SAP GUI 7.60 crash - maintaining longtexts (office integration) | SAP Community

Note 3129541 - MS Word Editor is not working: "So some customers had changed the SAP standard coding to disable MS Word Editor by adding some enhancement coding"

We would like to know if other customers have the same issues?

If someone from SAP like Frank Krause (Product Owner SAP GUI for Windows) can tell us anything about the recommdations in the SAP notes and if there any plans for a Unicode ready replacement of Word Editor in the future or if you think the only solution is to switch back to Legacy editor with enhancement coding for users which do not need Unicode characters?

Regards,

Markus Karsch