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Excel Cannot Open the file because the file format does not match the file extension

niels_kantelberg
Explorer
0 Kudos

Hi Team,

When opening a excel file, from stack 1700 a new DM user got the message:

"The file xxxxxxxx Version xxx(12517).xlsx cannot be opened, because the file format does not match the file extension. Check if the file is........."

Existing users have no problems. All settings are checked, and seems to be okay.

Thanks for the help!

Greetings

Niels Kantelberg

Accepted Solutions (0)

Answers (3)

Answers (3)

niels_kantelberg
Explorer

Thanks marc.kuipers and folu.kehinde, the note solved the problem.


Groeten Niels K

Marc_Kuipers
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Niels,

As we've already discussed this via email, just answering on SCN

2548510 - The file format and extension don't match. The file could be corrupted or unsafe. when trying to edit a file


Groeten,Marc
former_member195154
Active Participant
0 Kudos

Hi Niels,

Issue can be solved with this SAP Note 2548510

Regards

Folu