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Feb 02, 2022 at 10:38 AM

C4C The maintained Recommended Visit Frequency in Days is not shown in reports

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Hi,

For some reason the filed Recommended Visit Frequency in Days always shows a # (not assigned) in reports, although i have maintained the visit details on the account.

When using the visit management functionality, in the Visit Details on account level per visit type and sales area a Recommended Visit Frequency in Days (and duration), can be maintained. This information seems to be visibile in the data source CODCUSTOMER Account Master Data and BPCSDB Account Details. As i want to set up a report in which the Recommended Visit Frequency in Days, i tried severql things and even created a join between the 2 mentioned data sources. I just do not succeed in presenting this account information Recommended Visit Frequency in Days in a report. What do i need to do to make this work?

Kr.

MJ