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Error 14/ Logging off SAP Agentry Client in iOS

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Hi All,

We have recently upgraded our SAP Agentry Client in iOS to v73.0.1.16.

Following this users have gotten back to us, saying that this is causing Communication errors (14) errors and being logged off the app continuously.

We assumed it was network issues however they have said everything was fine prior to this update.

We have not made any changes at the application level other than this client update.

Just checking if anyone has any suggestions on how to improve this for end users as its creating quite a hassle to them.

Thanks,

Malita

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Please log a support ticket for this issue. I also suggest upgrading to the latest client and seeing if the issue still happens.

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Answers (2)

Answers (2)

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Hi,

we are facing the same issue. Did you find any resolution?

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Hi Sarah,

Thanks for your response.

We have tried upgrading to the latest client but have seen no improvement. Have raised a ticket with SAP as well but just thought would see if there was anything else that may help the users in the meanwhile.

Thanks,

Malita