.NET installer HRESULT 0x800c000e

[former_member579067]

I have a deployment project for a .NET desktop application that has "Crystal Reports Runtime Engine for .NET Framework" as a prerequisite. I have Crystal Reports for Visual Studio 13.0.31 installed. When I run the setup.exe file for my application in a VM with Windows Server 2016 Standard as the operating system, I get the following error:

"An error occurred when downloading the following resource: http://downloads.businessobjects.com/akdlm/cmetruntime/clickonce/CRRuntime_32bit_13_0_31.msi";

It refers me to a log and the last few lines are:

"Downloading files to "C:\Users\ADMINI~1\AppData\Local\Temp\2\VSD5939.tmp\"

(1/21/2022 7:45:32 PM) Downloading 'Crystal Reports for .NET Framework 4.0\CRRuntime_32bit_13_0_31.msi' from 'http://downloads.businessobjects.com/akdlm/crnetruntime/clickonce/CRRuntime_32bit_13_0_31.msi' to 'C:\Users\ADMINI~1\AppData\Local\Temp\2\VSD5939.tmp\'

Download completed at 1/21/2022 7:45:34 PM

Downloading failed with HRESULT=-2146697202"

That HRESULT is 0x800c000e in hex and means "A security problem occurred". This happens when I am a Windows user with administrative permissions, including when I am logged in as Administrator. I have full control over the folder where the download is to take place.

I downloaded the redistributable MSI file for CR 13.0.31 and I can run it and it installs successfully in the same VM.

What is causing this error when my setup program tries to download the CR installer and how do I fix it?

[former_member11696 · Accepted solution]

Hi Nancee,

Look at the link, it's a zip file:

https://origin.softwaredownloads.sap.com/public/file/0020000001250312021

Use Google and search for this KBA:

2886737 - .NET ClickOnce deployment no longer working from SAP downloads for Crystal Reports for Visual Studio

Rules changed and we had to add a unique file ID to the end of the name

To see which one you need go here:

https://origin.softwaredownloads.sap.com/public/site/index.html

You can mouse over the links to get the path and then append the file name in either zip or MSI extension.

FYI - click once has both 32 and 64 bit MSI packages, CR runtime is for your app platform and not the OS so if you set the compiler to x86 you only need to x86 MSI package and same for X64, don't use AnyCPU unless you support both.

Don