For Ariba Commerce Automation Solution, in case of Order Confirmations from Supplier, Comments reach the IDOC structure in ERP, and same does not automatically reflect in PO text ID Fields example: F01.
I have investigated the case from my end, and the observations
Case 1: If we try to maintain in Tcode - WE20, for ORDRSP, Process Code as ORDR, Comments from Supplier, reach S/4 IDOC and also get updated to respective Text ID Fields F01 at Header and Line Item Level. But here Order Rejection from Supplier does not work. (Because along with process Code ORDR, customer exit is Implemented to process
comments and rejected line items, MM06E001.)
Disadvantage of Case 1: The Entire Order Rejection scenario does not work i.e. Order Rejection from Supplier, does not select the Rejection Indicator at Confirmations Tab and Line Items are NOT Deleted.
Case 2: If we maintain in Tcode - WE20, for ORDRSP, Process Code ORDR_SUS. Order Rejection Works fine. However, OC Comments from Supplier reach IDOC in S/4 and Fail to update in the PO text id fields F01 at both Header and Line Item Level.
(Because in case of process Code ORDR_SUS, customer exit is does not apply)
Advantage of Case 2: The Entire Order Rejection scenario works PERFECT i.e. Order Rejection from Supplier, selects the Rejection Indicator at Confirmations Tab and Line Items are Deleted.)
Disadvantage of Case 2: Comments in IDOC for ORDRSP, are NOT updated to the Text ID fields in PO
So my understanding is as I need both the cases to be working fine:
1. OC Rejection Indicator and also deleting PO Line Items
2. OC Comments should be automatically updated to PO text ID Fields.
Can Anybody suggest me how to fix this issue?
Help would be appreciated!