Using Cloud ALM Changemanagment in a AMS Project

Dear Experts,

Need your help on one of our customer where they want to use CLOUD ALM on their Day today operations. This is a SAP CPE environment and S/4 HANA 1909 has been implemented. As a new requirement they want to use CLoud ALM for change request management during the support.

FYI, cloud ALM was not used during the implementaton hence there is no business process, scope or task is available. Its a complete new system.

My query is, as Changemangement is part of implementatation and not operation & the available templates are for implementation projects only. In this situation how we can extend change management feature to a day to day operation set up and manage change requests. Is it possible? if yes.. could you please guide me.