Custom TM event is not visible in EM

[anita_takacs]

Dear EM experts,

I'm a junior in this area, but I need to setup a custom event in TM and in EM. I created the customizing part, created custom event handler and custom event types. TM config and EM config are done. Once I trigger my custom event in EM it is visible then in TM freight order execution tab, but if I trigger my event in freight order execution tab, event won't be visible in EM. In debug mode I can see my event, it has the right data determined. I can also see in debug mode, that my relevancy check is ok. If I check the entries in application log via SLG1 I can see that relevancy condition for my custom event type was determined to be true for event TMS_TOR. The event message is sent to the corresponding event handler. But if I go to the event handler list transaction I cannot see my custom events, only the SAP standard ones. Same in EM tables, only SAP standard events are there, customs are not.

Could you please help me what did I wrong?

Many thanks for your help in advance!

Anita

[butschbacher1]

Hi Anita,

this means:

R Reported
N Not an Expected Event

but as you have added it to allowed unexpected event list it should be reported.

Regards,

Steffen

[butschbacher1]

Hi Anita,

please check this link if you have done the setting mentioned here for TM:

https://answers.sap.com/questions/11391793/em---custom-events.html

I have unfortunately no access to a TM system at the moment.

Regards,

Steffen

[anita_takacs]

Hi Steffen,

This customizing setup was also done already. It is strange that it's not working.

Thanks Steffen for the advices! I appreciated it!

Anita

[anita_takacs]

Hi Steffen,

During debugging when I check the TM event internal table there is one small difference between the standard events and my custom event: for the standard entries the event status field is "R", but for my custom events this field is always "N". Do you know what does this mean?

Many thanks!

Anita

[butschbacher1]

Hi Anita,

if you can see the message in table /SAPTRX/EVM_HDR in SE16 you could check if the EH was maybe locked.

Run transaction /SAPTRX/LOCKED_PROC to process locked EHs (should run as background job in a productive system).

Afterwards check in /SAPTRX/EH_LIST the log:

Here you should see if something was processed for your EH.

Regards,

Steffen

[anita_takacs]

Hi Steffen,

My message is not in table /SAPTRX/EVM_HDR. Only the SAP standard messages are there. What I do not understand, if my custom event is relevant as log says, why it is not in table /SAPTRX/EVM_HDR?

Thanks,

Anita

[butschbacher1]

Hi Anita,

did you check the log in transaction /SAPTRX/EH_LIST why the event was not processed for your EH?

If it is an Expected Event a reason could be that you have switched on location matching and you have sent a different location in comparison to the expected one.

If it is an unexpected event it could be missing in the list of allowed unexpected event codes in transaction /SAPTRX/TSC0TT.

Regards,

Steffen

[anita_takacs]

Hi Steffen,

Thank you for your quick response!

This is what I can see in the log:

ZBHS_ODT20_SCANNED is my custom event and according to the log it was determined as relevant if I understood correctly.

I also deactivated Location matching in customizing for this event:

Theoratically this would be an expected event so no entry is required in /SAPTRX/TSC0TT, but just to be sure I tried it defining as unexpected event in /SAPTRX/TSC0TT too, but result was the same: no custom event message was visible in /SAPTRX/EH_LIST.

Do you have any other idea what did I miss?

Many thanks for your help!