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Dec 28, 2021 at 11:11 AM

SAP Cloud Portal Service: Internal Server Error for subscriber tenant

887 Views Last edit Dec 31, 2021 at 08:42 AM 2 rev

Hi,

I have created a CAP multitenant application on BTP. I am using the portal service to setup the Fiori launchpad. I have a provider subaccount where my services and app router is deployed and a consumer subaccount from where I have subscribed my application. After subscribing from the consumer account when I try to access the application using the returned tenant URL then I get Internal Server error. I am not sure what went wrong here and how to figure it out.

cloud-portal-error.png

I see these errors in the approuter logs:

"msg":"GET request to /cp.portal/site completed with status 500 401 - {\"error\":\"unauthorized\",\"error_description\":\"Bad credentials\"}"}

"msg":"query does not exist for request url /cp.portal/site"}

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