Hope you could help me with this issue. Upon checking the SD Billing , we noticed that a recurring line item "Output Tax Clearing" is automatically created which to our understanding pertains to VAT portion of Retention.
However this clearing account also appears even if the client is Zero-rated. It seems that this account is cleared/reversed upon billing of Retention but it still causes confusion on end user.
Hope you could help me if there's a way to eliminate this account for specific list of Zero-rated clients only.
Thank you in advance!