Service Order with past date

[Expert]

Hello Experts,

My customer has a requirement of creating a Service Order with start and end dates in the past. Essentially it is updating the system today with something that happened in the past. For example, I can create Sales Orders, Deliveries etc today in August with dates in June. Similarly customer needs to create a Service Order today with start and end dates in past.

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[Expert · Accepted solution]

Hello!

Setting the requested start date into the past is not supported in the quick create UI. My recommendation is to create a Service Order without any items and in the "Edit Service Order" app you can set the requested start date into the past.

Hope this helps!