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Dec 14, 2021 at 07:57 AM

GRC12 : Issue with notification for Multi user access requests

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Hi All ,

Facing the below Issue with GRC Multi User access request .

Request closure notification at end of request which is supposed to be send to the requester is sent to each user.

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Example :

User: A is the requester

Users: B,C, D are the users

At the end of request . Users B,C,D are receiving email notifications as below :

Hi << User A >>,

The Request number: ## , has been processed and the Request is Closed.

Kind regards,

Access Control Administrator

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This works fine when requesting for Self and Others , the issue occurs only with Multiple option .

Did any one come across this issue and have a fix for this ?

Thanks & Regards,

Anoosha