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Dec 07, 2021 at 12:38 AM

Guidance on Workflow Rule for satisfaction survey


We have satisfaction survey designed using work center 'Survey'.

Trying to create workflow rule using business Object 'Individual Customer' to send this survey specific 'customer group'.
Get an error stating "Referenced object CUSTOMER is not supported."

When reached out to SAP, received clarification that its not supported.

Please guide on steps to achieve this functionality.