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Renew license button pressed accidently

Dear all,

As i want to renew the license key in our DEV system, Before downloading and updating the license, i've clicked the renew button in License key page in support.sap.com.

The right process was first to download the latest license and update the .txt file in tcode SLICENSE. After that we have to click the renew license button(Square button) in support page. But before applying the downloaded license, i clicked on Renew button.


Now how to renew the sap license as the renew button is not there. Kindly help me in this situation.

Regards

Praveen

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1 Answer

  • Feb 23, 2017 at 10:49 PM

    Praveen,

    You do not need to click "renew" online for maintenance certificates (and it would make no sense to do so after downloading the existing license and applying it in your system) . As long as your support contract is still current, then you should see a current maintenance certificate in the License Keys applet online. Just select it, and press Download License Key, then upload it to your system with SLICENSE as you already described.

    If you don't see a current, unexpired maintenance certificate, double-check that your maintenance contract with SAP is still valid. Did you pay your annual fee?

    As I've mentioned before, a basic installation of Solution Manager would automate this for you, though I agree it's a lot of overhead for a small shop.

    Cheers,
    Matt

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