Process Order can not be released

[former_member687399]

Hi All,

I have a process order and when I try to release order, I got message "release carried out" and I save the order. But when I open order in display/change mode, it is still in created status, it is not getting released. When I try to check log for release, there is no log available. Can anyone help me in this situation if any master data change required to release order.

Also if I release order in COR1 itself, it is getting released. Why i can not release order in COR2 ?

Thanks in advance

[Raja_S_Reddy_B]

Hi Suryansh

The reported case looks like very peculiar case. Just to know more details,
Is it happening for all the Materials (or) is it the case with only specific Materials ?
Is it the real-time Production Issue (or) Ant Test case scenario, in the Test System ?
Is it possible to share, few screenshot of the steps followed, to understand the situation more better.

Thanks & Regards : Raj

[former_member687399]

Hi Raja,

Thank you for your response. We have this issue only for one material in quality system.

[Caetano]

Hello

When this kind of behavior is observed you will usually find an update termination in transaction SM13 and possibly a short dump in transaction ST22.

Very often this is caused by a number range issue, when your current number is incorrect and system tries to insert a record in the database with a key that already exists. If this is not the case, we would need to know the details about the update termination or the dump to help you.

Regards,
Caetano

[former_member687399]

Hi,

There is no dump in ST22 and no update in SM13. Coming to number range issue - for other materials, orders can be released in COR2. We are facing this issue only for 1 material.

[former_member687399]

but when i create order, I got message "Inconsistent char value assignment". What does it mean ?

[Caetano]

It seems to be some inconsistency in the classification but I have never seen this specific issue causing problems on an order release.

[former_member687399]

I can release order in COR1 and COHVPI but in COR2 only we have this problem

[Prasath]

Hi rahul_jain

Please check if any update termination occurred during releasing of order. Share screenshot for more understanding and other methods you can try with trace enable mode by taking basis help So that you would get the root cause if any any auth. issue etc. Regards Prasath

[former_member687399]

HI, Thank you for your respond but there is no termination message. I can release order in COR1 and using COHVPI but in COR2 only it is not getting released.

[former_member184670]

Hello Surya,

Sometimes in this cases if you might clicked unknown by TECO / Closed / Deleted. Please check the system status possible pls share the screenshot for further guidence.

Thanks,

Sundhu

[former_member687399]

Hi, Please see order status below :

[former_member687399]

CTRD, PRC, CSER, BASC, BCRQ, MACM, SETC