AR Invoice Transaction Type GST Debit Memo in sap business one

[nikunjmehta2290]

Hello all,

When user is generated AR Invoice (Transaction Type GST Debit Memo) in sap business one with quantity posting then in print layout quantity is not comes but in SAP quantity and it's batch comes.

What is issue here?

SAP Business one

Regards,

Nikunj

[DavidAndrusko]

Hi Nikunj,

Could you possibly illustrate the case with two screenshots without any customer data from SAP Business One and Print Layout (PLD/Crystal)? Is the issue that the quantity from such a document type is not displayed in the PLD? Screenshots might help. Thank you.

Regards,

David Andrusko
SAP Business One Support

[nikunjmehta2290]

As per feedback, I have attached snap for same. debit-note-qty-issue.png.

[DavidAndrusko]

Hi Nikun,

Please check if you can reproduce also in latest FP for system template, and also if such a warehouse is used on the line which is not dropship warehouse. As per Note 2520770 "For Total Quantity, we will treat quantity as zero if Without Stock Movement is selected in the credit memo, or a drop-ship warehouse is used in the document line." Not sure if this has something to do with your scenario, but might be worth checking.

Kind regards,

David Andrusko
SAP Business One Support