Error 'No Origins with Business System and Object ID Type are maintained'

[former_member619360]

Dears,

Good day,

I tried to configure contact and profile in Set UP your Marketing solution App in SAP marketing Cloud but I get The below Error

no-origins-with-business-system-and-object-id-type.png

However, I already maintained origin IDs

Also, I can not find the table CUANC_CE_ORIGIN in Add Custom View Application.

I suppose there is a relationship between the two issues,

Kindly support as the issue is urgent.

Best Regards,

[YBa]

Hi Nourhan,

check under Data stewardship -> browse Origin if there are some contact stored under SAP_C4C_BUPA or SAP_C4C_Contact, if yes, may be it will be helpful to open a ticket to SAP for deletion of those contacts.

https://help.sap.com/viewer/8868e7c0c9bb4d2985075675a42af948/2108.500/en-US/2a508b1c9a8444efa4297a64...

Please refer to the last point 7

I did the same and awaiting now for answer from SAP.

[former_member619360]

Hi Yoro,

Thank you a million,

I follow your guide and I already found some contacts stored under SAP_C4C_BUPA.

I am still in the test tenant, Will those contacts affect the PRD tenant when requesting it.

and Is this issue the root cause of the mentioned error?.

Best Regards,

[YBa]

Hi,

the same error here.

I did it for SAP_c4C_bupa and SAP_c4c_contact with ID 888 but I entered only the Q system ID and not the P as I do not have it for now.

In the past some user was already imported manually.

[former_member619360]

Hi,

Same with me I am not sure that the production system ID is the issue.

Hoping we found the root cause of this error

Regrads,

[former_member750717]

Hello Yoro,

Maintaining both the P and Q system IDs becomes important, when I checked, I noticed that maintaining the P system ID removed the error.

Incase you do not have the P system ID, please maintain a dummy value and try.

Regards,

Laalithya A

[SCHNEIDERT]

Hi Nourhan,

for which ID Origin did you maintain the Business System and Object ID?

Double check that it is correctly maintained for Origin SAP_C4C_BUPA with Object ID type 888.

BR Tobias

[former_member619360]

Hi Tobias,

Thank you for your reply

I maintain Business System and Object ID Type 888 for

SAP_C4C_BUPA

SAP_S4_BUPA

I entered only the Quality system ID as I don't request the PRD tenant yet.

Best Regards

[SCHNEIDERT]

Hi nourhan.leila,

in that case I would open an incident like yoroba1 did.

I remember there was an issue regarding the SAP_C4C_BUPA origin in one of the last releases and SAP provided a hotfix for that. Maybe there's a problem again.

We also receive strange error messages (without any further information about the error) regarding the Business Partner Mapping in SAP Marketing Cloud since the last update.

BR Tobias