External Catalog Call Structures

[former_member114630]

We are on SRM 4.0 and integrated ITS. We are using the standard call structure for external catalogs which opens in a new window. However, this is causing grief with our users because they tend to stay in the catalogs too long and eventually timeout of SRM. Our current timeout is set to 30 minutes. Therefore, when they go to the catalogs, SRM sits idle. When they checkout of the catalog to bring the items over into SRM, they will get a timeout message.

I would like to have the catalog open in the same window as SRM. I understand this is done through integrated call structure.

However, when I select my items from the catalog and check out, I'm not brought back into my shopping cart. Another window opens with the look of external ITS.

Is there something I need to do with the call structure so that the items are added back to my shopping cart?

Are there other options so that users do not timeout of SRM? If SRM is sitting idle, can a message popup letting the user know their session will timeout soon unless they check out of the catalogs?

[yann_bouillut · Accepted solution]

Hi Monique,

As far as i know (did do it with requisite), integrated call structure requires an additionnal basis installation step...( java runtime environnement, servlet engine) to configure inframe catalogue.

Kind regards,

Yann

[former_member114630 · Accepted solution]

Can you please provide more details because I really don't understand what you are telling me.

[yann_bouillut · Accepted solution]

Hi Monique,

Last document i have in for ebp 3.0 !

It is a configuration guide for setting up inframe catalogue.

Extract :

Prerequisites

You have:

installed an SAP Markets Enterprise Buyer Professional Edition 3.0 system

installed the Requisite catalog (BugsEye 3.0)

installed a Java Runtime Environment (for example Java 2 SDK Standard

Edition)

installed a servlet engine

Activities

Checking BugsEye_Config

Copying of the WAR (Web Archive) file

Deployment of the Application

Changing the WEB.XML

Defining the Internal Call Structure in EBP

I can send you the document.

However i do not know if it is still compliant...

Kind regards,

Yann

[former_member114630 · Accepted solution]

Please go ahead and send me the documentation. My e-mail address is moniques@bcm.tmc.edu. Thanks.

[yann_bouillut · Accepted solution]

sent

[Former Member · Accepted solution]

hi Yann,

can you pls send me those docs at debasis_harichandan@rediffmail.com

thanks in advance!

Message was edited by:

deb hari