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How to open outlook with mail id on click of button in SAP Conversational AI Chat BoT

susmita_panigrahi
Active Participant
0 Kudos

Hi All,

The requirement is to open the Microsoft outlook mail with a specific mail id when we click on Button in n SAP Conversational AI Chat BoT.

Could you please provide the information whether above mentioned requirement how to achieve in SAP Conversational AI Chat Bot?

Thanks,

Susmita

Accepted Solutions (0)

Answers (3)

Answers (3)

susmita_panigrahi
Active Participant
0 Kudos

Hi,

Issue resolved.

When we mention the mail id (demomail@demo.com) in the Text , mail id is coming as link and when we click on it its opening out look, in this case we have used the BoT script in SAP Ui5 application and when we run the SAP UI5 application BoT is opening the outlook.

susmita_panigrahi
Active Participant
0 Kudos

Hi Stephan,

Thanks for quick response.

I have implemented the solution , however on click of button link, SAP Conversation AI home page is opening where all BoT names are listed. Microsoft Outlook App is installed in laptop.

Could you please provide your inputs.

Thanks,

Susmita

dtephan
Participant
0 Kudos

Hi Susmita,

you could add a button of type "link" and simply add "mailto://receiver@domain.com" as link. Obviously replace with the mail address you use. If this really opens Outlook depends on the default mail client on the users machine.

Hope this helps and best regards,

Stephan