The setting in SBO is that serial numbers are managed by unique serial numbers.
If a sales return is done in CCO they are using Serial Number (but it is OSRN.DistNumber) as their standard serialnumber field.
This ends up in following error in CCO Monitor:
999 - DI Error: (-10) 10001172 - Blank strings are not allowed in row 1 (in unique field). [OSRN.SysNumber][line: 0]-The di call #1 did fail.
is there any idea how to solve this problem?