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Oct 06 at 02:43 PM

HTML5 apps not running on BTP

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Hello,

we have a problem on BTP. All the HTML5 apps are not running anymore, again.

This happens often, 1 time per week or every two weeks. Every time corrisponds to a problem reported on sapcp.statuspage.io and even if the issue seems to have been fixed by SAP and announced it on same page, the apps still not running.

The provider is Amazon Web Services and the region is Europe (Frankfurt) [cf-eu10].

Does anybody know anything about this? Why does it happen so often?

Sorry but we are quite fed up about this situation. And the customer too.
Thank you

Claudio