How to create a credit payment in SAP Customer CheckOut

[former_member617924]

Someone can you help me please? I need information on what is the process to generate a credit or payment to a reservation invoice. I knew that partial payments or credits are shown as direct sales and in SAP business one it is shown as payment

[kellieanne_m]

Hi Mara,

You can find more information regarding this process in the official SAP Customer Checkout documentation here -

• https://help.sap.com/viewer/0c0627c1f3754c22929c8aea88b50cf6/2.0.12/en-US/91448e789fa7412e852c26898b...
• https://help.sap.com/viewer/0c0627c1f3754c22929c8aea88b50cf6/2.0.12/en-US/f46435ff8fc642c28c43d85012...
• https://help.sap.com/viewer/0c0627c1f3754c22929c8aea88b50cf6/2.0.12/en-US/613364a6c61441a4ac108b79eb...

Hope this helps!

Regards,

Kellieanne

[JoergAldinger]

Hello María,

You need to add a quickselection button to your screen with the function "Fetch invoice". Then you can use that button to connect to B1 and pull any open invoice into the sales screen and apply payment to it.

As you already mentioned, this will be reflected in B1 as a payment only, not an invoice.

Hope this helps.

Best regards,

Joerg.

[former_member617924]

Thank you, I review the information that you indicate.