Hope someone could help me understanding SOD risk S014 - Cover up shipment by maintaining a fictitious sales doc.
The customer service teams of my company are responsible for SO creation and creating of delivery note but all the subsequent steps, e.g. creating shipment, picking and packing of physical goods, posting goods issue and billing are handling by various other functions. Consider CS teams have very limited involvement in the shipment process and goods handling, is S014 still a relevant risk for us?
External auditor requested us to turn on S014 but I do not understand the rationale (I do not deal with the auditor but need to deal with our internal users) ....