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Sep 09, 2021 at 08:25 AM

SAP-Gui 7.70 Crash Displaying PDF with Acrobat Reader Inplace



since we updated our SAP-Gui from 7.60 to 7.70 we get randomly SAP-Gui Crashes while displaying PDF-Files embedded in SAP-Window.

Unfortunately we can't reproduce the issue.

Does anyone notice the problem also?

We opened a customer message (473671 / 2021), but SAP would have a reproducible example or Acrobat Reader Dump files.

We work under citrix and therefore it's not easy to generate dump files.

In the SAP-Gui traces, it points to STRING "EAIWeb.webviewer2D.1"

We're on SAP-Gui 7.70 PL3 and Adobe Acrobat Reader DC Version 2021.005.20060

With kind regards,