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C4C Service Order Creation

Feb 20, 2017 at 06:20 PM

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I have a requirement to create service order based on the customer incoming email.

It would be a great help, if someone could provide configuration steps:

1. Service Order Setup

2. Email Setup

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1 Answer

NITIN PATKI Feb 21, 2017 at 07:45 AM
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Pl refer below blog on how to setup service ticket creation based on incoming email.

https://blogs.sap.com/2015/10/07/automatic-ticket-creation-via-incoming-email/

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