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author's profile photo Former Member
Former Member

C4C Service Order Creation

I have a requirement to create service order based on the customer incoming email.

It would be a great help, if someone could provide configuration steps:

1. Service Order Setup

2. Email Setup

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Feb 21, 2017 at 07:45 AM

    Pl refer below blog on how to setup service ticket creation based on incoming email.

    https://blogs.sap.com/2015/10/07/automatic-ticket-creation-via-incoming-email/

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