on 08-19-2021 3:52 PM
Hi Marketing experts,
What is the recommended way to implement the Contact-to-Account Relationship in the SAP ERP Integration with SAP Marketing Cloud? Understand that there are 2 options to do this.
Since option 1 appears to be relevant only for SAP systems that use the "Business Partner entity"(CRM & C4C) that doesn't exist in ECC and option 2 is recommended for non-SAP data source, how should we implement this for Customer Master Data Replication (DEBMAS) given that CUAN_BUSINESS_PARTNER_IMPORT_SRV cannot be used?
Hope someone from SAP or anyone who has already implemented that scenario can advise.
Thank you!
Hi Mark,
it would be interesting to understand which scenario you want to use in SMC with the advanced capabilities of contact-to-account relationships, and if there is not any sales system in place at customer side.
On option, besides the already named use of the V4 version of API_MKT_CONTACT_SRV, is the use of master data interation (MDI) as a kind of middlelayer for business partner data between ECC and SMC. There is an integration package available in standard, which supports the SOAP-based integration of business partner, and can potentially be also used in combination with ECC. Hopes this helps and guides you into the right direction.
Best Regards, Josef
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