Cancellation of a MIGO with qty zero and amount different from zero

[massimiliano_riva]

Hi guys,

I have this scenario: all IR's with zero both qty than amount instead I have all GR's with qty zero but amount different from zero...

My OSS reference note is 1955757 and the description of Symptom and cause is clear but the resolution of this Note does not seem so clear...It says 'GR/IR clearing value will be balanced when the quantity delivered is equal to the invocie quantity for purchase

order item'...OK... and then it shows that GR/IR of GR's and GR/IR's of IR's are tally so well but in my scenario GR/IR of GR's and GR/IR's of IR's are NOT tally so how can I cancel the GR with zero qty and amount different from zero or at least reach a balance?I will not receive anymore invoices so I want all to zero also the GR amount...

Thanks in advance

BR

Massimiliano

[massimiliano_riva]

Hi Yugank,

in attachment all print screens: thanks in advance for your interesting and feed back

BR

Massimiliano

[Former Member]

Dear Massimiliano,

Please share the PO, GR and IR documents' screenshots. Also, please highlight the chronological order for GR and IR.

Thanks and Regards,

Yugank

[massimiliano_riva]

Hi Jurgen,

thanks but being the delivered qty of GR equal to zero if I run MR11 I don't find that PO to clear GR/IR and infact tr MB5S does not give difference GR/IR...

Thanks as usual for your interesting

BR

Massimiliano

[JL23]

you don't cancel anything, you clear your GR/IR using MR11