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Feb 20, 2017 at 04:09 PM

Cancellation of a MIGO with qty zero and amount different from zero

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Hi guys,

I have this scenario: all IR's with zero both qty than amount instead I have all GR's with qty zero but amount different from zero...

My OSS reference note is 1955757 and the description of Symptom and cause is clear but the resolution of this Note does not seem so clear...It says 'GR/IR clearing value will be balanced when the quantity delivered is equal to the invocie quantity for purchase

order item'...OK... and then it shows that GR/IR of GR's and GR/IR's of IR's are tally so well but in my scenario GR/IR of GR's and GR/IR's of IR's are NOT tally so how can I cancel the GR with zero qty and amount different from zero or at least reach a balance?I will not receive anymore invoices so I want all to zero also the GR amount...

Thanks in advance

BR

Massimiliano