Device Info Record disappears from EGERR table after uninstaling it.

[Former Member]

I have a situation and i do not know if it is because of standard or because i missed something in customization. I am working in a deregulated market so we use device info record.

I instal one of the dev info records for billing reasons and i uninstall it with the same date. At this point the device does not appear in table EGERR anymore.

Is there anything that i can do to keep the devices also after uninstallment?

I am a bit new to this so please be patient and specific in answers.

Thank you

[former_member215634 · Accepted solution]

It should be standard, in our system, the same thing happened.

Maybe you can find a EXIT to save the dev info records to a add-on table when you install or create.